Available for senior engagements

Keiran

Cloud & AI Infrastructure Engineer

Cloud and AI Infrastructure Engineer with over 20 years of experience spanning the full arc from physical Unix data centres to modern multi-cloud and AI-native platform environments. One of the first 10 employees at Sourced Group, I joined at inception and grew with the company through its expansion across Australia, Canada, and globally before its acquisition by Amdocs in 2021 — building teams, delivering at scale, and shaping how cloud infrastructure is designed and operated across Finance, Telco, Aviation, and Healthcare.

20+Years
500+Trained
AINative Platforms
3Continents
25+Consultants Led

// career history

Career Timeline

2014 Sourced Group · Amdocs Multiple roles · 12 years Global
Sourced Group an Amdocs Company
Cloud Consulting · February 2014 – Present
12 yrs 3 mo
Global Service Line Lead, Cloud Platforms
Sep 2024 – Present · Amdocs Cloud Studio · Global

A principal engineering and leadership role defining and delivering the Cloud Platforms service line within Amdocs Cloud Studio. The role combines product strategy, go-to-market leadership, and hyperscaler partnerships with active technical involvement — building solution prototypes, proving architectures through working deployments, and taking direct engineering ownership through to implementation when engagements are won.

Responsibilities

  • Lead strategy, design, and market delivery of platform-aligned solutions for global enterprise customers
  • Maintain technical depth across the solutions stack — building prototypes, running demonstrations, and validating architectures through working deployments prior to customer commitment
  • Direct post-merger technical migration and consolidation of engineering capabilities across Sourced, DevOpsGroup, and Kenzan
  • Lead enterprise-scale pre-sales, authoring technical RFP responses and taking engineering ownership through to delivery when engagements are won
  • Forge and manage strategic hyperscaler partner relationships (AWS, GCP, Azure) aligned to marketplace initiatives
  • Develop partnerships with strategic technology vendors such as Coder.com, securing roadmap visibility, licence resell arrangements, and broader commercial benefits for the practice and its customers

Key Achievements

Amdocs Agentic Tasks Platform
Led production-grade implementation of the Coder.com reference architecture for secure AI agent deployment within regulated cloud environments, disconnecting heavy computational tasks from local workstations while maintaining rigorous security and policy boundaries.
Amdocs Kenan on Cloud
Re-architected the industry-leading Kenan billing platform into a cloud-native infrastructure package with Oracle → PostgreSQL migration tooling, significantly reducing TCO and enhancing operational agility for global Telco clients.
Google GCVE Migration Accelerator
Engineered a "drop-in" migration solution for Google Cloud VMware Engine with automated Terraform foundations supporting legacy VMware estate exits and broader multi-cloud strategies.
Acquisition Integration & Capability Consolidation
Directed 12-month initiative to migrate and consolidate Sourced, DevOpsGroup, and Kenzan into the strategic Amdocs toolchain — sunsetting Bitbucket → GitHub, Okta → EntraID, and unifying multi-cloud environments.
AWS Kiro Claude MS Copilot Gemini Coder.com GitHub Terraform Cloud Product Strategy Principal Engineer Post-Merger Integration EntraID Agentic Workflows GCVE RFP Strategy Hyperscaler Marketplace
Principal Solutions Consultant
Nov 2022 – Dec 2024 · Global

A technical pre-sales and solution architecture role owning the full sales lifecycle for the ANZ Professional Services division. Beyond architecture and documentation, the function involved building working prototypes, running live demonstrations, and proving solutions in real environments — with direct involvement continuing through implementation when engagements were won.

Responsibilities

  • Owned end-to-end pre-sales lifecycle including technical discovery, architecture design, resource estimation, and SOW definition for complex cloud transformations
  • Built proof-of-concept environments and ran live technical demonstrations to validate proposed architectures with enterprise customers prior to commitment
  • Remained involved through implementation when engagements were won, ensuring continuity between proposed solution and delivered outcome
  • Authored technical responses for Group-wide RFPs, providing expert-level validation to strategic customers and hyperscaler partners

Key Achievements

Tier-1 Telco BCC Migration
Architected large-scale upgrade and cloud migration strategy for Amdocs BCC products for a major Australian telecommunications provider.
Kenan Cloud-Native Transformation
Led technical solutioning for Kenan migration from legacy on-premises to cloud-native architecture leveraging EKS, PaaS services, and Terraform.
Pre-Sales Engine Optimization
Established reusable solution pattern library and standardized SOW templates, reducing turnaround time for complex professional services estimates.
Solution Architecture Pre-Sales Leadership AWS Kubernetes / EKS Terraform Telco Cloud
Managing Principal
Jul 2019 – Dec 2022 · APAC / Global

A dual-capacity leadership role combining people management, business operations, and active delivery as a Principal Consultant. The function was accountable for the health, growth, and output quality of multiple delivery squads across APAC and globally — while contributing to the strategic direction of the Sourced practice during the transition into Amdocs post-acquisition.

Responsibilities

  • Directed the "Squad of Squads" model — managing multiple Squad Leads, 25+ consultants globally
  • Designed and implemented a structured global interview framework for technical and soft-skill assessment
  • Served as one of the first AWS Ambassadors, bridging technical implementation and strategic partnerships

Key Achievements

"Outputs" Knowledge Repatriation Initiative
Built centralized framework for cataloging technical (IaC, patterns, code) and non-technical (case studies) artifacts to improve global delivery efficiency.
Regional Business Expansion
Led bootstrap expansion into Toronto, Melbourne, and New Zealand while simultaneously delivering core client projects.
Strategic Leadership AWS Ambassador Squad of Squads Talent Strategy Global Expansion
Principal Consultant
Jan 2020 – Nov 2022 · Sydney / New Zealand (Remote)

A senior hands-on delivery role embedded within enterprise client environments, responsible for the architecture and engineering of AWS-based cloud platform solutions. The function provided direct technical ownership across infrastructure design, IaC, security controls, and platform strategy — working alongside client engineering teams to build production-grade cloud foundations at scale.

Projects

SBS — Sydney
Implemented automated FAST Channel PoC using AWS Elemental and Akamai CDN. Cloud platform uplift and Direct Connect enhancements for the 2022 FIFA World Cup.
Kiwibank — New Zealand
Developed multi-cloud strategy (AWS + Azure) using "Platform as a Product" methodology, defining the engineering backlog to align environments with target state.
ANZ Bank — Australia & New Zealand
Led engineering for the BS11 Compliant AWS Cloud Platform. Standardized Terraform and CI/CD automation increasing efficiency for 30+ globally distributed developers.
Principal Consultant
Jul 2019 – Jan 2020 · Sydney

A senior delivery role responsible for designing and building cloud-native infrastructure on AWS for enterprise clients across healthcare and media. The function covered end-to-end ownership of platform architecture, network topology, IAM, security controls, CI/CD pipelines, and operational readiness from initial design through to production handover.

Projects

Cochlear — Sydney
Led design and build of AWS infrastructure for Cochlear.com (Sitecore CMS on Windows/SQL Server). Delivered secure, automated global web presence platform.
ABC (Australian Broadcasting Corporation)
Delivered streaming audio solution for legacy players and smart speakers. Supported JJJ Hottest 100 on AWS. Authored the public post "Music to My Ears — A Modern Cloud Architecture for Legacy Audio Streams."
Senior Consultant
Oct 2016 – Jul 2019 · Sydney

A senior technical delivery role embedded within the Qantas engineering organisation, responsible for building and evolving the AWS cloud platform that hosted critical airline systems. The function spanned platform engineering, configuration management, cloud security, observability, and source code security — working alongside Qantas engineers to modernize the foundational infrastructure underpinning the airline's digital operations.

Project: Qantas Airways

Cloud Security Platform
Core member of the Cloud Security project responsible for the introduction and adoption of platform security features across the estate: SELinux configuration, Secrets Management, Enhanced Logging and Audit, Intrusion Detection, SIEM integration, and automated SOE Security scanning.
IaaS Configuration Management & Self-Service Patching
Introduced IaaS functionality using Puppet Enterprise on AWS OpsWorks CM for automated VM configuration management, complemented by self-service patching capabilities via AWS Systems Manager.
Atlassian Bamboo Automation
Migrated Atlassian Bamboo to a fully automated and resilient solution using Auto Scaling and RDS, eliminating single points of failure in the CI pipeline.
Flight Planning Performance
Introduced Nitro-based instance types, delivering measurable performance gains to the flight planning system. Migrated observability from Stackdriver to Datadog across the platform.
Bitbucket Secrets Detection
Implemented a Bitbucket Secrets detection solution to prevent accidental credential exposure in source code across the Qantas engineering organisation.
AWSPuppet Enterprise AWS OpsWorks CMAWS Systems Manager DatadogAtlassian / Bamboo SELinuxSIEM Secrets ManagementNitro Instances
Senior Consultant
Feb 2016 – Oct 2016 · Toronto, Canada

A senior consulting role deployed in Toronto as the founding technical presence for Sourced Group's Canadian market expansion. The function delivered cloud platform and configuration management solutions for major financial institutions, while simultaneously establishing the regional team structure, engineering standards, and client relationships that formed the foundation of the Canada practice.

Projects

Bank of Nova Scotia (Scotiabank)
Led design of core Azure cloud platform with Puppet Enterprise configuration management. Established the Sourced Canada region. Presented the architecture at PuppetConf 2017 in San Francisco.
Canada Pension Plan Investment Board (CPPIB)
Developed Puppet modules enforcing non-negotiable security controls across all OS. Implemented Puppet module testing via Bitbucket Pipelines. Presented at Puppet @ Atlassian Meetup 2017.
AzurePuppet Enterprise Security AutomationCanada Launch
Senior Consultant
Feb 2014 – Feb 2016 · Sydney

The founding Sourced Group engagement — a senior consulting role delivering the "On Demand Platform" for Australia's largest bank. The function combined hands-on engineering leadership at significant scale (4,000+ VMs) with a major training and enablement program, establishing IaC and CI/CD practices across the CBA engineering organisation and laying the foundations for Sourced's growth as a consultancy.

Project: Commonwealth Bank of Australia

On Demand Platform — IaC at Scale
Delivered the Puppet Enterprise-powered "On Demand Platform" — a full IaC, Git-driven provisioning capability that gave CBA business teams the ability to rapidly deploy virtual machines for new use cases across all available private (VMware) and public (AWS) cloud environments. At peak, the platform managed over 4,000 virtual machines and served as the organisation's primary self-service infrastructure channel.
500+ Engineers Trained
Trained over 500 CBA professionals in IaC, CI/CD, and deployment automation. Presented the CBA solution at PuppetConf 2015 in Portland, Oregon.
AWSVMware Puppet EnterpriseIaC CI/CDTraining at Scale
2011 Tradition Team Leader, Linux Engineering London, UK
Tradition
Finance / Brokerage · Sep 2011 – Aug 2013
2 years
Team Leader, Linux Engineering
London, UK · 200+ servers · HFT & Brokerage platforms

A technical leadership role managing the Linux infrastructure estate that underpinned Tradition's global electronic trading and brokerage platforms — covering FX, Equities, Energy, RMDS, and Swaps. The function combined hands-on systems engineering with a deliberate mandate to modernize the organization's operational practices, shifting from reactive manual administration to an automated, code-driven infrastructure model.

Responsibilities

  • Led a 2–3 person Linux team managing infrastructure for global FX, Equities, Energy, RMDS, and Swaps platforms
  • Drove transformation from manual operations to an Infrastructure as Code "Automation First" methodology
  • Managed complex application integrations (MQ, SOAP/REST, Oracle) for in-house Java brokerage applications

Key Achievements

Infrastructure as Code Transition
Migrated entire Linux estate to Puppet-based management, replacing legacy RHN Satellite. Reduced annual operational costs by £20K.
Provisioning Optimization
Overhauled provisioning workflows — reduced system build times from hours to minutes across VMware and Bare Metal.
Standardized Application Delivery
Engineered automated build pipeline using Jenkins and YUM to package in-house Java apps as RPMs, simplifying deployment lifecycle.
Database & Storage Modernisation
Led Oracle migration (10 on RHEL4 → 11g on RHEL 5/6) and deployed high-availability NetApp FAS2240 storage.
LinuxPuppet JenkinsVMware HFTOracle Foreman / ENCIaC
2009 Macquarie Bank Senior UNIX Administrator London, UK
Macquarie Bank
Finance / Banking · Sep 2009 – Sep 2011 · EMEA Region
2 yrs 1 mo
Senior UNIX Administrator
London · FICC, HR, Corporate Operations

A senior infrastructure role within Macquarie Bank's EMEA operations, responsible for the core Unix and Linux platform supporting Fixed Income, Currencies and Commodities (FICC), HR, and Corporate Operations. The function acted as the regional infrastructure lead — directing shared services including DNS, LDAP, storage, and backup, and representing EMEA requirements in the bank's global UNIX architecture and planning forums.

Key Achievements

Zero-Downtime Data Centre Relocation
Designed and executed the UNIX/Linux workstream for the 2011 EMEA Data Centre relocation — zero business interruption across Market Data, DNS, and LDAP services.
Identity Management Modernization
Led regional migration of all EMEA UNIX servers from legacy NIS to centralized LDAP architecture, improving security and authentication performance.
Backup: 5 Days → 5 Hours
Refreshed legacy Legato/Netbackup environment — reduced NetApp backup windows from 5 days to 5 hours through hardware and policy re-engineering.
Solaris LDOM Consolidation
Modernized Solaris footprint by consolidating legacy hardware onto Sun T5240 servers using Logical Domains (LDOMs), reducing rack space and power consumption.
SolarisLinux DNS / BINDLDAP NetAppSAN / NAS PuppetLDOMs
2005 Barclays Global Investors (BGI) Senior Unix Administrator London, UK
Barclays Global Investors (BGI)
Finance / Asset Management · Jun 2005 – Sep 2009 · ~1,000 servers globally
4 yrs 4 mo
Senior Unix Administrator
London · Global "Follow the Sun" rotation (EMEA, APAC, USA)

A senior member of the global UNIX support team managing a distributed estate of approximately 1,000 Solaris and Linux servers across EMEA, APAC, and the USA. The function operated within a "Follow the Sun" on-call model to ensure 24/7 availability for production investment banking systems, with a specialist focus on Veritas storage foundation and clustering technologies and the global identity and access management estate.

Key Achievements

iShares Platform Modernisation
Led end-to-end infrastructure uplift of the iShares platform from Solaris 8 to Solaris 10, including Java and Perl framework upgrades and custom codebase refactoring.
MQSeries High Availability
Designed, built, and maintained HA architecture for the group's MQSeries messaging platform using large-scale Solaris VCS clusters.
Solaris 10 Enterprise Rollout
Drove global migration to Solaris 10 delivering Zones/Containers, enhanced security, and improved resource management across the production server estate.
Solaris 10Veritas VCS / VxVM MQSeriesiShares LDAP / AD / KerberosZones Oracle RAC
2003 Ericsson Australia Senior Unix Administrator · Team Leader Sydney, AU
Ericsson Australia
Telecommunications · Jan 2003 – Feb 2006 · Hutchison Telecoms Project
3 years
Senior Unix Administrator (Team Leader)
Sydney · Hutchison Telecom & 3 Mobile (national 3G network)

A senior Unix administration role embedded within the Ericsson-managed infrastructure program for Hutchison Telecoms, responsible for designing and building greenfield technology stacks that powered two distinct brands: Hutchison Telecom and Australia's first national 3G network, 3 Mobile. The function rapidly escalated to team leadership — overseeing a 12+ person engineering team delivering production systems across billing, content management, BSS, and OSS during a period of significant data centre expansion.

Key Achievements

Australia's First National 3G Network
Delivered the technology implementation and rollout for Australia's first national 3G mobile network (3 Mobile) — greenfield infrastructure across BSS, OSS, and Content Management platforms.
Strategic Team Leadership
Managed 12+ person technical team (including TCS partners) during rapid data centre expansion. Promoted to UNIX Team Lead within first year.
PeopleSoft BSS Transition
Led UNIX infrastructure workstream for the company-wide transition to the PeopleSoft BSS platform.
SolarisHP-UX Veritas VCSVxVM BSS / OSSPeopleSoft Oracle HAHP9000 / UltraSPARC
2000 Hewlett-Packard Australia Customer Engineer Sydney, AU
Hewlett-Packard Australia
IT Services / Hardware · Nov 2000 – Aug 2003
2 yrs 10 mo
Customer Engineer
Sydney · Banking, Aviation, Medical, Insurance, Higher Education

A field-based enterprise engineering role responsible for the on-site maintenance, repair, and lifecycle management of HP's enterprise Unix server fleet across NSW and ACT. The function served clients across Banking, Aviation, Healthcare, Insurance, and Higher Education — acting as the primary technical contact for hardware incidents, upgrades, and architectural transitions for organizations running mission-critical HP-UX environments.

Responsibilities

  • Managed end-to-end lifecycle for the entire HP-9000 server family (A, K, T, N, L, D, V, Superdome) across NSW and ACT
  • Completed advanced hardware engineering training at HP Labs Cupertino, CA — qualified for full teardown and reassembly of midrange fleet
  • Led the regional shift from PA-RISC to Intel Itanium — one of the first Itanium rollouts at University of NSW
HP-UXHP9000 / Superdome Itanium / PA-RISCFibre Channel Storage Arrays
2001 Alltel Information Services Junior Midrange UNIX Engineer Sydney, AU
Alltel Information Services
Banking / Fintech · Jan 2001 – Jan 2003
2 years
Junior Midrange UNIX Engineer
Sydney · Data Warehousing & Leasing Business Systems

An early engineering role providing day-to-day administration and support of the bank's core data warehousing and leasing business systems. The function delivered hands-on technical ownership across HP-UX and Sun Solaris environments — from OS administration through to Oracle database support — within a high-availability midrange production context supporting the bank's data-driven operations.

Responsibilities

  • Maintained HP9000 T/K/D-Class and Sun UltraSPARC systems with Oracle database support
  • Contributed to migration of core systems to new data centres following CBA acquisition of business units
  • Delivered hardware uplift projects to ensure performance matched business growth requirements
HP-UXSolaris Oracle DBHP9000 Data Warehousing
1998 Advantra Australia Senior Systems Administrator Sydney, AU
Advantra Australia
Managed Services / Banking · Nov 1998 – Nov 1999
1 yr 1 mo
Senior Systems Administrator
Sydney · Colonial First State (Colonial Bank) Account

An early-career managed services role delivering technical support for the Colonial First State infrastructure account under the Advantra banner. The function covered Windows Server administration, desktop lifecycle management, and operational support for production banking applications — serving both front-office branch staff and back-office corporate users across multiple sites.

Responsibilities

  • Delivered technical support for Colonial First State infrastructure — Windows Server environments for core banking application delivery
  • Led large-scale desktop refreshes across multiple banking sites with minimal disruption
  • Maintained high SLA standards for production banking applications supporting branch staff and back-office users
Windows ServerActive Directory Desktop EngineeringBanking Systems

// technical expertise

Skills & Technology

AI Tools & Platforms
Claude (Anthropic) Kiro MS Copilot Gemini Coder.com Agentic Platform Engineering AI-Native Infrastructure Design Secure AI Deployment (Regulated Environments)
Cloud Platforms
AWS Microsoft Azure Google Cloud / GCVE Multi-Cloud Strategy Platform as a Product Hyperscaler Marketplace
Infrastructure as Code & Automation
Terraform Puppet Enterprise Ansible CloudFormation Kickstart / Jumpstart Foreman / ENC
Containers & Orchestration
Kubernetes Amazon EKS Docker Cloud-Native Architecture Coder.com / Agentic Workloads
DevOps & CI/CD
GitHub / GitHub Actions Bitbucket Pipelines Jenkins Atlassian Suite Bamboo YUM / RPM Packaging
Operating Systems & Infrastructure
Linux (RHEL / Ubuntu) Solaris 8 / 9 / 10 HP-UX VMware ESX Veritas VCS / VxVM LDOMs / Zones
Security & Identity
IAM KMS Secrets Management LDAP / NIS Active Directory Kerberos EntraID Okta
Storage & Networking
NetApp NAS / FAS SAN / Fibre Channel DNS / BIND AWS Direct Connect MQSeries Akamai CDN
Leadership & Pre-Sales
Squad of Squads Pre-Sales Architecture RFP / SOW Authoring Post-Merger Integration Technical Mentoring Global Team Expansion Hyperscaler Partnerships

// career highlights

Notable Achievements

📡
Australia's First 3G Network
Delivered the technology implementation and rollout for Australia's first national 3G mobile network (3 Mobile) via Ericsson / Hutchison Telecoms.
Ericsson · 2005
🎤
PuppetConf — Portland & San Francisco
Presented the Commonwealth Bank "On Demand Platform" at PuppetConf 2015 (Portland) and the Scotiabank Azure architecture at PuppetConf 2017 (San Francisco).
Sourced Group · 2015–2017
⚙️
4,000 VMs — Commonwealth Bank
Managed over 4,000 virtual machines using Puppet Enterprise and trained 500+ CBA engineers in IaC and CI/CD practices.
Sourced Group · 2014–2016
🌏
Canada Regional Launch
Relocated to Toronto to establish the Sourced Group Canada region — delivered first client engagements and built the initial team and technical standards for the market.
Sourced Group · 2016
✈️
Qantas Cloud Platform & SOE Overhaul
Led the AWS-based Qantas Cloud platform and standardized all Qantas SOEs with IaC. Introduced Nitro instance types, boosting flight planning system performance.
Sourced Group · 2016–2019
🔒
Zero-Downtime DC Migration
Designed and executed the UNIX/Linux workstream for the 2011 EMEA Data Centre relocation at Macquarie Bank — zero business interruption across all critical services.
Macquarie Bank · 2011
🤖
Agentic Tasks Platform
Led production-grade implementation of the Coder.com reference architecture for secure AI agent deployment within regulated cloud environments at Amdocs.
Amdocs · 2024–2025
Backup: 5 Days → 5 Hours
Refreshed the legacy Legato/Netbackup environment at Macquarie Bank — reduced NetApp backup windows from 5 days to 5 hours through hardware and policy re-engineering.
Macquarie Bank · 2010

// global footprint

Industries & Reach

Finance & Banking
Telecommunications
Aviation
Healthcare
Cloud Consulting
Media & Broadcasting
Asset Management
Geographic Career Arc
Sydney (1998) London, UK (2005) Toronto, Canada (2016) Sydney (2017) Perth, Western Australia (2023 – present) · Global

// credentials

Certifications

● Active
Amazon Web Services
Solutions Architect — Professional
Issued Sep 2024 · Expires Sep 2027
ID: 72WFPRY1LBVQ155H
● Active
Amazon Web Services
SysOps Administrator — Associate
Issued Jun 2019
● Active
Amazon Web Services
Systems Architect — Professional
Issued Apr 2019
● Active
Amazon Web Services
Solutions Architect — Associate
Issued Aug 2018
● Active
Puppet
Puppet Certified Professional
Issued Mar 2014 · ID: PCP0000105
● Active
Red Hat
Certified Systems Engineer — RHEL5
Issued Dec 2009 · ID: 805009200844826
● Active
VMware
VMware Certified Professional (ESX 3.5)
Issued Jan 2009 · ID: 36063
● Active
Hewlett Packard Enterprise
HP-UX Certified Unix Administrator (HP-UX 11i)
Issued Jan 2005 · ID: SP9880881
Training: HP Labs Cupertino, CA (Dec 2000 – Feb 2001)
Expired
Amazon Web Services
Solutions Architect — Associate Level
Issued Sep 2014 · Expired Sep 2020
ID: AWS-ASA-3674
Expired
Amazon Web Services
SysOps Administrator
Issued Dec 2014 · Expired Dec 2016
ID: AWS-ASOA-552
Expired
Puppet
System Administration using Puppet
Issued Apr 2015 · ID: PPT0001221

// education

St Patricks Marist College, Dundas
Higher School Certificate
January 1993 – December 1998